mailThrasher™

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mailThrasher™ is an outsourced managed e-mail service built on an innovative architecture and filtering technology.

Along with state of the art data center hosting that delivers e-mail assurance and reliability with guaranteed service uptimes of 100%, customers will benefit from these valuable services:

Practically all organizations have deployed messaging and view it as a primary corporate application. Because uninterrupted delivery of our customers' email is of paramount importance, mailThrasher™ is designed to improve the manageability, security, and resilience of this mission critical corporate function, providing the following service level committments:

Network Uptime

Network availability is key to ensuring consistent email operation. RBTi guarantees 100% network uptime.

Email Delivery

A company's email servers can become unavailable for many reasons - both planned and unplanned. In the event a company's email servers become unreachable, mailThrasher's™ delivery manager dynamically queues inbound email until the problem is resolved. Queued email is delivered at a rate consistent with the message infrastructure's ability to accept it. Because corporate email systems are constantly being upgraded, tweaked, tuned, streamlined, or otherwise undergoing some kind of maintenance, this service is included as a standard feature - not an extra cost.

3X Virus Protection

mailThrasher™ service scans inbound email using three anti-virus engines: McAfee, SOPHOS, and FPROT. The system checks for new virus definitions every 10 minutes, 24/7. This leaves your company's IT staff free to focus their attention on other virus entry points, confident that mailThrasher™ has already removed all known viruses from the inbound message stream.

Guaranteed Spam Filtering

mailThrasher™'s advanced screening technology provides spam capture rates at better than 97% with falsely blocked messages occurring less than once per 10,000. More importantly, should such a "false positive" occur, our proactive Held Mail report makes the issue known and correctable quickly and easily.

In the unlikely event that RBTi does not achieve our stated service level committments, service credits will be provided on an incident-by-incident basis. An RBTi sales representative will be happy to provide you with additional information.

Mail Firewall

The mail firewall protects your message infrastructure from a number of threats by veiling it from the internet and avoiding:

3x Anti-Virus Engine

Multiple Anti-Virus engines with constantly updated signatures, eliminate worms, and other viruses, reporting its findings to you in the management console.

Spam Thrasher

Using a combination of the best filtering techniques, our spam identification system takes action against junk email based on the class it puts it in. Messages with a high probability of being spam can be deleted, those with medium probability can be quarantined and those with low probability can still be tagged for you to decide if it is. New filtering techniques are added and refined constantly using:

Spam capture rates of over 97% are achieved with these combined methods. The filtering engine gives the administrator a lot of control of the configuration.

Quarantine

Our quarantine minimizes an administrator's time and effort required for the review of releasing of held email. Two quick sort functions make finding messages easy - Message "release", "bulk release", and release and whitelist". These are single click functions.

Delivery Manager

Existing email architecture's stability and reliability is enhanced with components like:

Each element increases the resilience and control of email architecture.

Control Console

Our Control console is web-based and provides administrators with a simple, intuitive interface for accessing filter and policy setting, company and user quarantines, and a broad array of current and historical reports. The console is designed around these five major components:

Each element increases the resilience and control of email architecture.

Datacenter

mailThrasher™ data centers answer the demands of a high availability, mission critical messaging system. With 3 facilities in Texas, Virginia and London, mailThrasher provides built-in redundancy necessary for fail-safe network operations. All facilities have these features: